Privacy Policy

Last updated: December 2025

1. Introduction

LGR PLANT REPAIRS LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways:

  • Personal Information: Name, email address, phone number, postal address, and other contact details you provide when contacting us or using our services.
  • Technical Information: IP address, browser type, device information, and usage data collected automatically when you visit our website.
  • Service Information: Details about repair requests, service history, and communications related to our services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our repair and maintenance services
  • Respond to your inquiries and process service requests
  • Send you service-related communications
  • Comply with legal obligations and protect our rights
  • Analyze website usage to improve user experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our business
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us at contact@lgrplantrepairs.pro.

7. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

LGR PLANT REPAIRS LTD
20 Oulton Road
Ipswich, IP3 0QD
United Kingdom
Email: contact@lgrplantrepairs.pro